
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS


Stephen Sheppard, 01/25/2025Highly recommend Norris' Garage - They provided exceptional service, thorough and expert work, and their communication is absolutely top notch. I recently had my 302 engine replaced with a Jasper engine at Norris Garage, and I couldn't be more impressed with the experience. From start to finish, their service was exceptional. The team demonstrated outstanding professionalism and expertise, ensuring everything was done right. Additionally, they provided extra care to my Bronco that I was not expecting. For example, the dash light indicators on my bronco had fallen behind the instrument panel (because it's an old truck), and the mechanics at Norris garage fished around the back of the instrument panel to find the small light indicators and glued them back into place - this is just one example of many of how they went beyond expectations to ensure that I was taken care of as a customer. Communication was top-notch throughout the entire process. They kept me informed every step of the way, answering all my questions and providing updates on the progress. Their transparency and customer service set them apart. I highly recommend Norris Garage to anyone in need of automotive services. Whether it’s a major engine replacement or routine maintenance, they go above and beyond to deliver quality work. I’ll definitely be returning for future automotive needs!

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